Shipping policy

Processing Time

Orders are typically processed within 1-3 business days after purchase. During high-demand periods, processing may take slightly longer.

Shipping Time

Once shipped, delivery typically takes 7-14 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination.

Delays

Occasionally, external factors (customs, carrier delays, high order volume) may affect delivery times. We appreciate your patience and will keep you updated if any delays occur.

Lost or Missing Packages

If your order hasn't arrived within 14 business days of the estimated delivery window, please contact us at shipping@pawfolia.com and we'll investigate with the carrier.